Secure logo
Secure logo

Privacy Policy

Website: www.securemeters.com

Secure Meters Ltd. (“Secure Meters”, “we”, “our”, or “us”) respects the personal information entrusted to us and is committed to protecting your privacy through lawful, fair, and transparent practices. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws where we operate.

1. Information we collect
We may collect the following types of information when you interact with our website:

a. Information you provide directly
You may give us personal information by filling out forms on our website, such as:

Your name
Email address
Contact number
Address
This information is collected only when voluntarily provided, such as when you fill out a contact or inquiry form.

b. Information collected automatically (cookies and analytics)
To improve user experience and understand website performance, we use Google Analytics, which may collect anonymous data such as:

Browser type and version
Pages visited
Time spent on pages
Device and location data (non-identifiable)
This data is collected via cookies and is anonymised — we do not collect any personally identifiable information through Google Analytics.

2. How we use your information
We use the information collected for the following lawful purposes:

To respond to inquiries submitted via our website forms
To analyse and improve the performance, relevance, and usability of our website
To maintain security and safeguard the data you provide
To comply with applicable legal obligations
We ensure that all personal data is processed lawfully, fairly, and in a transparent manner as required by GDPR and applicable global data protection laws.

3. Data security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse. These measures include encryption, access restrictions, secure networks, and regular audits.

4. Third-party links
Our website may contain links to third-party or external websites. These websites operate independently and have their own privacy policies. We do not accept responsibility or liability for the practices of external websites. We recommend you to read their privacy policies before submitting any personal data.

5. International data transfers
In case your personal data has been transferred outside your country or the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCC) or other legal mechanisms permitted under data protection laws.

6. Your rights
Depending on your location, you may have rights under applicable data protection laws, such as:

Right to access your data
Right to rectify inaccurate data
Right to erase your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent (where processing is based on consent)
7. Data retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
Data collected through website inquiry forms will generally be retained unless required to be deleted for legal purposes.
Analytics data collected via cookies is retained in accordance with our cookie policy and Google Analytics’ data retention settings.
Once the retention period expires, we securely delete or anonymise your personal data.

8. Revisions and updates to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please review this page periodically to stay informed about how we protect your information.

9. Contact us
If you have any questions regarding our privacy practices or believe we may have collected personal data without appropriate consent, you may reach out to our Data Protection Officer through this link.